All our jewelry pieces are carefully crafted by skilled artisans in our studio, ensuring attention to detail and high-quality craftsmanship.

We use a variety of materials in our jewelry creations, including semi-precious gemstones, and high quality gold-plated stainless steel. Please make use of the product description for each piece, as each item is made with different components/materials.

We strive to process and ship orders within 2-3 business days. Once shipped, you will receive a tracking number to monitor the progress of your package.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you may return it within 30 days of receiving it for a refund or exchange. Please contact us at our email support@soulaura.com with your oder number to start the process of a return/exchange.

Yes! We offer international shipping most countries. However, please note that additional customs fees or duties may apply, which are the responsibility of the buyer.

You can get in touch with us by using the “Contact Us” section on our website, sending an email to support@soulaura.com, or texting us at 702-927-7679. We are here to help you with any questions or concerns you may have.